Office Assistant

Finks Jewelers IncFranklin, TN
Onsite

About The Position

Fink's Jewelers is looking to hire an exceptional full-time Office Assistant at our new location in Franklin, TN just outside of Nashville. This individual must be extremely organized, proficient in Microsoft Office products and possess a high level of customer service skills.

Requirements

  • Extremely organized
  • Proficient in Microsoft Office products
  • High level of customer service skills

Responsibilities

  • Assist in supporting the sales activities by performing all needed functions on POS system, such as ringing various sales, layaways, and special orders.
  • Generate and maintain client records and files, special order, and layaway files.
  • Process in-coming and outgoing transfers according to corporate policy and procedures to ensure Inventory control.
  • Prepare packages and paperwork for outgoing mail or shipment.
  • Accept and process product for repair. Communicate estimates to customer, follow up on completion and ship dates, notify customer of repair completion.
  • Respond to customer inquiries both in person and over the phone.
  • Utilize company ERP software to research transactions.
  • All other duties as assigned.

Benefits

  • Dental Insurance
  • Employee discount
  • Flexible Spending Account
  • Health Insurance
  • Health Savings Account
  • Paid Short/Long Term Disability
  • Paid Life Insurance
  • Paid Holidays
  • Paid Time Off
  • Professional Development Assistance
  • Referral Program
  • Retirement 401K Plan
  • Vision Insurance
  • Voluntary Life Insurance
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