PHYSICIAN MANAGEMENT SERVICES - OFFICE ASSISTANT

MOUNTAIN VIEW HOSPITAL LLC • Idaho Falls, ID

7d • Onsite

About The Position

Mountain View Hospital is looking for an Office Assistant to join our team! This role supports the financial health of our organization by engaging with patients regarding their accounts, facilitating payment arrangements, and ensuring timely document delivery between clinics. Our work environment is mission driven, people-centric and supportive. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Requirements

• High school diploma or equivalent (GED).
• Working knowledge of Microsoft Office suite products (Word, Excel, & Outlook).
• Current driver’s license.
• Strong computer skills.
• Strong communication skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concept of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to work well with others.

Nice To Haves

• Two years medical staff office experience preferred.

Responsibilities

• Comply with all PCI DSS (Payment Card Industry Data Security Standard) standards and other company policies and procedures for payment card acceptance and security.
• Contact patients to discuss outstanding balances and collect payments.
• Establish and manage payment plans in accordance with policy and patient ability.
• Respond to incoming patient calls with professionalism and empathy, addressing billing questions and concerns.
• Transport necessary paperwork between clinic locations to support timely processing and documentation along with delivering bank deposits.
• Accurately record patient interactions, payment agreements, and courier activity in the system.
• Work closely with supervisor, lead and billing/coding teams to ensure seamless communication and service delivery.

Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED