Administration IA PT
About The Position
We are looking for friendly, dependable Office Assistants to help keep our facility running smoothly and make every guest feel welcome from the moment they walk through the doors. As an Office Assistant, you will be at the center of the action. You will help skaters, hockey players, families, coaches, and guests while supporting the day-to-day operations of the arena. Your day will include greeting guests, checking in participants, using our point-of-sale system, answering phones, helping guests with skate rentals, keeping the lobby and front desk area clean, communicating with arena staff, completing basic administrative tasks, and helping enforce facility policies. You will also pitch in during tournaments, special events, and seasonal programs. No two days at the ice arena are exactly the same. You will meet plenty of people, be part of a great team, and help create amazing experiences for everyone who comes through our doors.
Requirements
- Friendly, outgoing, dependable, and ready to help
- Enjoy working with people of all ages
- Can multitask and stay cool when things get busy
- Comfortable using computers, phones, and basic office equipment
- Strong communication and customer service skills
- Can reliably work evening and/or weekend shifts
Nice To Haves
- Previous customer service or cash handling experience
- An interest in hockey, figure skating, or ice sports
Responsibilities
- Greeting guests and creating a friendly, welcoming experience
- Checking in participants for public skating, figure skating, hockey programs, events, and more
- Using our point-of-sale system for admissions, skate rentals, registrations, and other transactions
- Answering phones and helping customers with questions about schedules, programs, pricing, and events
- Helping guests with skate rentals, including proper sizing, distribution, and returns
- Keeping the lobby and front desk area clean, organized, and ready for guests
- Communicating with arena staff and coaches to help programs run smoothly
- Completing basic administrative tasks, including attendance logs, waivers, and incident reports
- Helping enforce facility policies in a friendly and professional way
- Pitching in during tournaments, special events, and seasonal programs
Benefits
- Build your skills
- Learn new equipment and systems
- Take on new responsibilities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
