Office Assistant

Volunteers of America Los Angeles•Pomona, CA

92d•Onsite

About The Position

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. The Office Assistant provides general basic office support, and acts as the office receptionist and telephone screener when required. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
High School or GED and some general office/admin coursework
6 months of office and clerical experience

Nice To Haves

Bilingual in English and Spanish (written and verbal).

Responsibilities

Perform general office duties such as identifying and organizing documents for electronic archiving, photocopying, validating referrals, and email communications.
Answer phones and take messages.
Destruction of documents by shredding.
Compute, record, and/or proofread data and other information, as directed.
Compile worker and client information and prepare forms and maintain records as needed.
Limited data entry from compiled information/records.
General filing, administrative assistance to staff, typing,
Prepare client and worker records
Restock supplies
Data entry
Receptionist for office