Office Assistant

SSM Health • Baraboo, WI

4d • Onsite

About The Position

This role supports a clinic, department, or program in an administrative capacity. The Office Assistant performs duties under supervision, following well-established guidelines and utilizing practical knowledge gained from experience. Key functions include greeting patients or visitors, managing telephone communications (answering, screening, and routing calls), handling filing and mail distribution, and performing various other general clerical tasks. The position may also involve assisting Providers with programs/software, assembling and maintaining patient charts, making copies, scheduling appointments, and maintaining records. Additionally, the Office Assistant might be responsible for managing office inventory, including ordering supplies, and ensuring office equipment is in good working order by requesting repairs or maintenance as needed. Communication with patients, families, physicians, and other healthcare team members regarding patient care, according to protocol, is also a part of this role. Other duties may be assigned as required.

Requirements

• High School diploma/GED or 10 years of work experience
• One year experience

Responsibilities

• Supports clinic, department or program in an administrative capacity
• Performs duties under supervision, within well established guidelines and practical knowledge gained from experience
• Greets patients or visitors
• Answers/screens/routes telephone calls
• Files
• Distributes mail
• Performs other general clerical duties
• May provide assistance with programs/software for Providers
• May assemble and maintain patient charts
• Responsible for making copies
• Responsible for answering phones
• Responsible for making appointments
• Responsible for maintaining records
• May be responsible for maintaining office inventory including ordering supplies
• Ensures that office equipment is in good working order and requests repairs or maintenance as needed
• Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol
• Performs other duties as assigned

Benefits

• Comprehensive benefits package
• One week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE)
• Flexible Payment Options: voluntary benefit offered through DailyPay for instant access to earned, unpaid base pay (fees may apply) before payday
• Upfront Tuition Coverage through FlexPath Funded for eligible team members

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees