Office Assistant (Rancho Cucamonga)

VIP•Rancho Cucamonga, CA

6d•Onsite

About The Position

Vocational Improvement Program, Inc. (VIP, Inc.) is looking for a dependable, organized, and customer-focused Office Assistant to join our team in Rancho Cucamonga. The Office Assistant plays an important role in keeping our front office running smoothly. This position serves as a welcoming point of contact for visitors and callers while providing administrative support to staff and helping maintain the day-to-day operations of the office.

Requirements

High school diploma or equivalent.
Minimum of two years of front office clerical experience.
Strong organizational and multitasking skills.
Excellent verbal and written communication skills.
Ability to communicate effectively with the public.
Proficiency with Microsoft Word and Microsoft Excel.
Ability to type accurately at 45 words per minute.
Ability to follow verbal instructions.
Knowledge of office phone and intercom systems.
Understanding of client confidentiality and rights.
Ability to communicate verbally and in writing in English and Spanish.
Reliable transportation is required.
Employees who drive for work must be at least 21 years of age and provide a valid California driver’s license, automobile liability insurance, and current vehicle registration.
Drivers must meet VIP’s Driver Policy requirements, including requirements related to driving records.

Responsibilities

Welcome visitors and accurately provide information or direct them to the appropriate person or resource.
Professionally answer incoming calls and ensure callers reach the appropriate person or department.
Receive, open, and accurately distribute mail throughout the office.
Maintain office forms and ensure they meet VIP’s quality standards.
Accurately complete base program client time sheets twice each month.
Maintain adequate office supply inventory and place orders with supervisor approval.
Provide support with office programs and equipment troubleshooting.
Assist with entering program service hours for company programs.
Provide front office support and coverage across VIP’s three office locations to help ensure consistent daily operations and customer service.
Accurately file paperwork for case management.
Follow VIP policies and procedures related to accident prevention and workplace safety.
Perform other duties as assigned.