Office Assistant-Digestive Diseases

Luminis Health • Annapolis, MD

1d • Onsite

About The Position

The Office Assistant works in an ambulatory setting, performing an important variety of duties including: greeting, registering, scheduling, and checking out patients on a computerized practice management system. Responsibilities also include maintaining and safe-keeping of patient medical records and contributing to smooth patient flow within the office. The Office Assistant provides stellar customer service in all patient interactions whether in face-to-face meetings or by telephone. The Office Assistant works in a cooperative, friendly and results-oriented manner with all other members of the practice staff and the Physician(s).

Requirements

• High school diploma or GED required or documentation of graduation from an accredited training program preferred.
• One year of clerical/billing experience in a medical office setting, preferred.
• Customer Service experience, strongly preferred.
• If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.

Responsibilities

• Greets and accurately registers patients into the practice management system.
• Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
• Performs daily business operations.

Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED