Office Assistant

Spotless Cleaning Chicago•Chicago, IL

About The Position

Why Spotless? Spotless Cleaning Chicago is a family owned business with a close-knit culture that truly cares. We are a fast growing facility service provider. We provide janitorial and maintenance service on a contract basis to provide our clients consistent quality service and our employees with stable and safe employment. Job Details: Monday- Friday : 9am-5:30pm, Saturdays when needed, 9am-2pm. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Paid time off Sick Days Professional development assistance Free Lunch on Fridays!

Requirements

High school diploma or equivalent.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to manage multiple tasks and prioritize responsibilities.
Clear and professional written and verbal communication.
Customer service experience or the ability to interact courteously with clients, vendors, and staff.
Familiarity with office software like Google Workspace (Docs, Sheets, Calendar).
Positive attitude and flexibility in handling changing tasks.
Proactive and self-motivated.
Dependable and trustworthy, especially when handling sensitive information.
Proficiently speak and write English and Spanish.

Responsibilities

Review and make sure the schedule is ready for the upcoming weeks.
Monitor accounts receivables for designated departments and escalating anything past due.
Accurately receiving payments via check, ACH, or credit card and closing them out on appropriate software.
Answering phone calls, emails, and any incoming messages on our communicating softwares. (ex. Swept and Hubspot)
Quoting and booking jobs and confirming appointments.
Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue.
Help bid and estimate jobs along with the sales team.
Order supply for commercial accounts on Swept.
Inventory Management
Assist in the front with walk-ins, employees, or supervisors.
Cross training will be given to carry out the work if a team-member is out for PTO, sick, etc.