Office Assistant

State of Illinois•Springfield, WA

11d•Onsite

About The Position

Under general supervision, performs a variety of difficult and responsible clerical work in the Springfield office. Serves as a receptionist, disseminates information to the public via telephone and/or walk in inquiries of the functions of the Department, receives and greets visitors and telephone inquiries. Provides clerical office support, including but not necessarily limited to preparing and typing documents, scheduling of conference rooms, creating and maintaining spreadsheets, filing, entering data into database, answering general inquiries, processing mail, and maintaining the office. Collaborates with onsite personnel to maintain intra office security program for all visitors entering the Springfield office reception area.

Requirements

Requires knowledge, skill, and mental development equivalent to completion of high school.
Requires one year of related office experience.
Requires skill in keyboarding accurately at 35 wpm.
Requires the ability to pass an Agency conducted background check.

Nice To Haves

Prefers at least two years working with basic office computer software.
Prefers at least three years’ experience conducting customers service via phone, email, and in person.
Prefers at least four years working in a professional office environment.

Responsibilities

Under general supervision, serves as a receptionist for the Springfield office.
Provides clerical office support, including but not necessarily limited to preparing and keyboarding documents, scheduling of conference rooms, creating and maintaining spreadsheets, filing, entering data into database, answering general inquiries, processing mail, and maintaining the office.
Collaborates with onsite personnel to maintain intra-office security program for all visitors entering the office reception area; i.e. security registration and visitor identification passes for all visitors, respondents, attorneys, and the general public.
Performs other duties as required or assigned which are reasonable within the scope of the duties enumerated above.

Benefits

Health, Life, vision, and dental insurance
12 weeks paid maternity/paternity leave
Pension Plan – Vesting at 10 years for Tier II
Full 20-year retirement awards free health insurance during retirement
Deferred compensation and other pre-tax benefits programs
Paid state holidays, 12-14 days annually
3 paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over year to year)
10-25 Days of Paid Vacation time annually (10 days in year one of employment)
Personal, sick, and vacation rates modified for 12 hour work schedules (as applicable)
Employee Assistance Program and/or mental health resources