Office Assistant- Microvascular Surgery

Luminis Health • Annapolis, MD

3d • $18 - $26

About The Position

The Office Assistant works in an ambulatory setting and performs a variety of duties to support patient service and smooth office operations. The role greets, registers, schedules, and checks out patients using a computerized practice management system; maintains and safeguards patient medical records; and provides excellent customer service in person and by telephone. The Office Assistant works cooperatively and in a friendly, results-oriented manner with practice staff and physicians.

Responsibilities also include communicating with insurance companies and other medical offices to obtain referrals and verify coverage, scanning and abstracting records, obtaining records from offices and hospitals, managing calls and appointments, and performing daily business operations. Other duties may be assigned as necessary. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Requirements

• High school diploma or GED required, or documentation of graduation from an accredited training program preferred.
• Certification in Medical Interpretation is required when serving as a bilingual or multilingual qualified interpreter.

Nice To Haves

• One year of clerical or billing experience in a medical office setting preferred.
• Customer service experience strongly preferred.
• Graduation from an accredited training program preferred.

Responsibilities

• Greet and accurately register patients in the practice management system.
• Communicate with insurance companies and other medical offices to obtain referrals and verify coverage.
• Perform scanning and abstracting duties.
• Obtain patient records from other offices and hospitals as needed.
• Answer and screen office calls, schedule patient appointments, take messages, and redirect calls as appropriate.
• Perform daily business operations.
• Maintain and safeguard patient medical records and contribute to smooth patient flow.
• Provide customer service during in-person and telephone interactions and cooperate with practice staff and physicians.

Benefits

• Medical, dental, and vision insurance.
• Retirement plan with employer match for employees who work more than 1,000 hours in a calendar year.
• Paid time off.
• Tuition assistance benefits.
• Employee referral bonus program.
• Paid holidays, disability, and life/AD&D coverage for full-time employees.
• Wellness programs.
• Employee assistance programs. Benefits vary based on employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED