Office Assistant

We Are Camp•Sandy, OR

6d•Onsite

About The Position

The purpose of the Office Assistant is to assist the Office Manager in running the day-to-day camp office operations as timely, professionally, friendly and efficiently as possible. This role involves supporting various administrative tasks, communicating with parents and campers, and assisting with camp operations. Flexibility is key, as tasks and schedules may evolve due to the dynamic nature of the camp environment.

Requirements

At least 18 years of age
CPR & First Aid Certified
General office experience including computer skills
Proficient in telephone communication, customer service, and multitasking
Ability to relate to peers, campers, and parents
Repeatedly lift 75 pounds
Move heavy luggage
Climb stairs and ladders
Ride a bicycle
Physically able to participate in all activities We Are Camp offers
Verbally communicate with campers, staff, and parents, and provide information in a coherent manner
Follow all ACA requirements and standards
Agree to random drug tests or drug tests required after any accident or Workers Compensation claim under reasonable suspicion
Follow all We Are Camp employee personnel policies and regulations

Responsibilities

Assist the Office Manager in running day-to-day camp office operations.
Attend pre-camp orientation, meetings, and meals.
Assist with set up/tear down procedures at the beginning and end of the summer, which may include some hard labor and tasks not related to the office.
Provide support and assistance to campers and parents.
Process and file returned Finishing Forms.
Call and email parents/campers regarding missing information.
Market camp sessions and team services over the phone.
Take new registrations over the phone.
Check and respond to emails, texts, and voicemails.
Distribute sponsor and guest access passes.
Pick up and distribute administrative, camper, and employee mail daily.
Distribute mail, packages, and other necessary materials.
Take camper and management messages.
Assist in re-scheduling and problem-solving with camper arrivals at the airport on arrival days.
Help with camper check-in as needed.
Communicate with the medical department and parents when injuries occur.
Ensure all incident reports for campers and staff are properly filled out.
Document all communications with parents regarding accidents or illness in the Communications Log.
Assist the Summer Office Manager as needed and at your initiative.
Be flexible with evolving schedules and tasks.