Office Assistant
About The Position
The State of Connecticut Department of Consumer Protection (DCP) is currently accepting applications for an Office Assistant position within the Licensing Services Division in Hartford, CT. The Licensing Division is tasked with the data entry, review, approval and issuance of almost 200 different license types. The Licensing Division is statutorily mandated to deposit all licensing fees within 48 hours and maintains and supports online applications and functions to streamline its licensing programs. The division responds to inquiries related to licensing requirements and issues and processes annual renewals for numerous license types. The Licensing Division makes information available by maintaining the Department’s website and its online license verification website.
Requirements
- Two (2) years of general clerical work experience.
- College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one/half (1/2) year of experience to a maximum of two (2) years.
- Knowledge of office systems and procedures including proper telephone usage and filing
- Interpersonal skills
- Oral and written communication skills
- Performing arithmetical computations
- Ability to perform a full range of clerical tasks
- Operate office equipment which includes computers, tablets, and other electronic equipment
- Operate office suite software
- Schedule and prioritize workflow
- Read and interpret complex instructions
Nice To Haves
- Experience using Microsoft products
- Experience communicating both verbally via phone and in writing
- Experience scanning and working with Rich Text Format (RTF) and Portable Document Format (PDF) documents
- Experience completing assignments within specified deadlines
- Experience with data entry
- Experience with the processing of fees
Responsibilities
- Data entry and review of new and renewal applications for all other DCP regulated licenses
- Assist with basic support all online applications and functions
- Process and post initial and renewal online applications
- Deposit all application fees
- Answer division telephone
- Assist in the completion of system configured workflows
- Assist in maintaining files and responding to public inquiries
- Perform related duties as required
Benefits
- Professional growth and development opportunities.
- A healthy work/life balance to all employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
