Office Assistant V - Child Support

Pitt County Government•Greenville - Pitt County, NC

1d•Onsite

About The Position

The primary purpose of this position is to provide clerical support to the Child Support Enforcement Office, which is composed of 3 supervisors, 23 Child Support Agents, 3 Office Assistants, 1.5 Attorneys, and 2.5 Paralegals.

Requirements

Substantive knowledge of office or work unit procedures, methods and practices.
Substantive knowledge of office process and procedures and ability to apply them in the analysis of information and in decision making.
Substantive knowledge of and ability to use correct grammar, vocabulary, spelling, and office terminology to compose and/or proofread correspondence, reports and materials.
Considerable ability to record, compile, summarize, and analyze data.
Ability to plan, prioritize, organize and review administrative and/or office work flow and procedures.
Ability to communicate effectively both orally and in writing.
Ability to plan and coordinate a volume and variety of appointments, meetings, conferences and workshops.
Ability to interpret and explain office rules and regulations.
Ability to exercise judgment and discretion in problem situations.
Ability to answer inquiries independently and coordinate a variety of resources in acquiring information.
Ability to train and manage a group of subordinate employees.
Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least three years of office assistant/secretarial experience; or completion of a two-year secretarial science or business administrative program with one year of experience as described above; or an equivalent combination of training and experience.
Valid North Carolina driver's license required.
DD 214 is required from applicants claiming a military preference.

Nice To Haves

Bilinguals encouraged to apply.

Responsibilities

Provide clerical support to the Child Support Enforcement Office.
Analyze information and make decisions based on office processes and procedures.
Compose and/or proofread correspondence, reports, and materials using correct grammar, vocabulary, spelling, and office terminology.
Record, compile, summarize, and analyze data.
Plan, prioritize, organize, and review administrative and/or office work flow and procedures.
Communicate effectively both orally and in writing.
Plan and coordinate a volume and variety of appointments, meetings, conferences, and workshops.
Interpret and explain office rules and regulations.
Exercise judgment and discretion in problem situations.
Answer inquiries independently and coordinate a variety of resources in acquiring information.
Train and manage a group of subordinate employees.