Office Assistant Specialist - Billing

sjgov•Stockton, CA

5d•Onsite

About The Position

This examination is being given to fill 2 vacancies in the San Joaquin General Hospital and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.

Requirements

One year of work at a level equal to or higher than Senior Office Assistant in San Joaquin County service.
Three years of general clerical, secretarial and/or office technical work, including at least one year functioning at a full-journey level.
One year of business training in an approved vocational training program may substitute for one year of the above-required experience.
Completion of 30 semester/45 quarter credit units at an accredited college or university may substitute for one year of the above-required experience.
Possession of an acceptable typing/keyboarding or other certification of ability to input data at the rate of 45 words per minute.
Possession of an acceptable proficiency certificate in one or more computer software programs.
Most positions require the ability to use computers and/or word processing equipment.
Demonstrated general or software-specific computer proficiency may be required prior to appointment.

Responsibilities

Provides specialized and complex information, including specific program-related information, to managers, patients, clients, outside agencies and others; researches difficult and complex issues; completes complex forms for the purpose of documenting specialized program-related information; searches for, receives and explains complex rules, regulations, policies, procedures and technical office operations; interprets and applies external laws, regulations, ordinances and policies as they relate to clerical/technical/financial functions; may issue complex documents; provides customer service in a calm, helpful and effective manner.
Gathers, processes and maintains specialized and complex information related to departmental operations; asks in-depth questions of patients, clients, and others; identifies customer needs and seeks to match those needs with program services; codes, files and retrieves documents and records using various alphabetical, numerical, coded and computerized filing systems.
Researches, compiles, maintains and processes statistical, financial and/or other numerical data to support specialized office functions; coordinates and/or performs routine work related to personnel, payroll, budgetary, purchasing, inventory, and/or other administrative functions; performs complex accounts payable/receivable and billing procedures, applying advanced knowledge of technical program requirements; maintains ledgers and accounts; enters data into worksheets; matches invoices with orders, reviewing and verifying for completeness, accuracy, and appropriateness as assigned; computes, collects and receipts monies and fees, including large sums; adjusts accounts within limits of authority; may develop and maintain spreadsheets and databases, either by hand or computer; maintains data and develops reports for budget purposes.
Performs clerical/technical/financial case management, applying advanced knowledge of administrative, legal, financial and/or program-related requirements; researches, reviews, and resolves complex case issues; determines, maintains and tracks case information and status; identifies needed documents and/or actions; contacts and meets with clients, victims, parolees, patients and others to obtain forms/documents, arrange payments/services and help them meet obligations; may advocate on behalf of clients within limits of authority; coordinates case activities with managers, professional staff, and/or other work units as appropriate.
Prepares a variety of difficult reports and documents requiring advanced knowledge of specialized subject matter including, but not limited to court orders, petitions, subpoenas, insurance claims, treatment authorization forms; reviews complex legal, custody, health care and other records to identify needed information; applies complex codes and requirements for reimbursement and other purposes.
May perform secretarial duties for various staff including supervisors and/or professional staff; may supervise a very small number of clerical workers as an incidental duty; may train or review the work of others; may serve as a lead worker over a large group of office clerical/technical staff.

Benefits

Choice of three health plans: Kaiser Plan, Select Plan, and Premier Plan (employee pays portion of premium). Dependent coverage available.
Choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan (no cost for employee only coverage). Dependent coverage available.
Vision coverage through Vision Service Plan (VSP) (no cost for employee only coverage). Dependent coverage available.
Life insurance coverage provided by the County, with amounts varying based on years of continuous service ($1,000 to $10,000).
Option to purchase additional term life insurance at group rate.
125 Flexible Benefits Plan: Health Flexible Spending Account ($2550 annual limit with $500 carry over) and Dependent Care Assistance Plan ($5000 annual limit).
County Retirement Law of 1937 retirement plan.
Deferred compensation plan under Section 457 of the IRS code (up to $22,500 annually, or $30,000 for those age 50+). Roth IRA also available.
Vacation accrual: 10 days/year up to 3 years, 15 days after 3 years, 20 days after 10 years, 23 days after 20 years.
14 paid holidays each year.
12 working days of sick leave annually with unlimited accumulation.
Sick leave incentive: eight hours administrative leave if leave balance equals at least one-half of the cumulative amount eligible to accrue and employee is on payroll for the entire calendar year.
3 days of paid bereavement leave for death of qualifying family member, plus 2 additional days for death of spouse, domestic partner, parent or child.
Merit salary increases after 52 weeks of service at each step.
Educational Reimbursement Program: Up to $850 per fiscal year for career-related coursework, or up to $1600 per fiscal year for approved four-year college/university academic programs.
Parking supplemental contribution up to $20 per pay period for employees parking in the Downtown Stockton area.
Up to 40 hours per year (not more than 8 hours per month) for participation in children's school activities.