Office Assistant - Scanner

Grand Rapids Urologic Consultants•Grand Rapids, MI

5d•Onsite

About The Position

Urologic Consultants is seeking a dedicated Office Assistant Scanner to join our team in Grand Rapids. If you are a detail-oriented professional who thrives in an organized environment and enjoys the intersection of administrative support and healthcare technology, we want to hear from you. As an Office Assistant Scanner, you will be the backbone of our digital records management, ensuring that our medical team has the accurate, up-to-date information they need to provide exceptional patient care.

Requirements

Highly organized and comfortable multitasking under deadlines.
Strong skills in using computers, scanners, faxes, and Microsoft Office.
Precision is vital when managing sensitive medical documentation.
Excellent verbal and written skills for interacting with both patients and the medical team.
Familiarity with medical terminology.
Strict commitment to HIPAA regulations and patient confidentiality.
A dedication to delivering exceptional service in every interaction.
High School Diploma or equivalent required.
1-year related experience and/or training.

Nice To Haves

Experience with EMR systems is a significant plus.
Knowledge in healthcare systems operations such as EMR.

Responsibilities

Scan and index transcription, labs, diagnostic reports, and dictated notes directly into patient EMR charts.
Convert images to TIF/PDF formats, organize digital folders, and prepare physical files for storage.
Search for and investigate file data, ensuring all records remain current and accurate.
Greet visitors, assist with required forms, and communicate professionally regarding medical record authorizations and releases.
Handle incoming phone calls, deliver messages, and pull charts for outside offices as requested.
Scans completed transcription, correspondence, all labs and diagnostic reports, all dictated reports, into patient’s EMR chart.
Searches for and investigates information contained in files, inserts additional data on file records, completes reports, and keeps files current.
Organizes/indexes scanned documents into folders.
Converts scanned images into TIF or PDF format.
Reassembles and organizes documents after scanning.
Communicates with patients about their medical records, including requesting authorization for release of records to other parties.
Pulls and send charts as requested by outer offices.
Prepares files for storage on an as needed basis.
Closes out orders as needed by attaching images to plan items.
Greets patients visiting the facility, answers their questions and helps them fill out the required forms.
Answers phone calls, takes and delivers messages when required.
Performs other position related duties as assigned.