Office Assistant - Revenue Cycle

MaineGeneral Health•Waterville, ME
•Onsite

About The Position

Support Revenue Cycle operations by processing correspondence, claims, payments, and documentation using multiple systems to ensure accurate and timely workflows across Revenue Cycle teams. Process revenue cycle correspondence and transactions, including secondary claims, patient records requests, itemized bills, external orders and non-electronic payments. Retrieve, enter, scan, and review patient and payer information in EHR, claim scrubber, document management, and financial systems to support multiple Revenue Cycle teams. Open, sort, route and mail payer correspondence and paper claims to ensure timely follow-up, posting, and scheduling activities. Support daily operations by assisting with projects as assigned and maintaining office supplies.

Requirements

  • High School Diploma or equivalent
  • Experience with Microsoft applications
  • Ability to work as a team member
  • Ability to multitask and prioritize

Responsibilities

  • Process revenue cycle correspondence and transactions, including secondary claims, patient records requests, itemized bills, external orders and non-electronic payments
  • Retrieve, enter, scan, and review patient and payer information in EHR, claim scrubber, document management, and financial systems to support multiple Revenue Cycle teams
  • Open, sort, route and mail payer correspondence and paper claims to ensure timely follow-up, posting, and scheduling activities
  • Support daily operations by assisting with projects as assigned and maintaining office supplies

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • wellness programs
  • paid holidays
  • Employee Assistance Program
  • Tuition Reimbursement
  • 403(b) company-matching contributions
  • 401(a) retirement income plan
  • life insurance
  • short-term disability insurance
  • long-term disability insurance
  • learning and development resources
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