Office Assistant III

City of Grand Rapids•1120 Monroe Ave NW Suite 300 Grand Rapids, MI

About The Position

The purpose of this position is to perform varied complex clerical/administrative duties. Work involves typing letters, reports, and a variety of documents and forms, maintaining records systems, processing a variety of documents, and entering data in City systems, greeting the public and carrying out various related information processes.

Requirements

At least two years of relevant college-level course work or an Associate’s degree from an accredited college or university in or a related field
At least one (1) year of related work experience performing general clerical or office work
Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities

Responsibilities

Provides organizational and project related support for various department managers
Greets customers, answers and screens phone calls, answers questions, directs inquiries to proper sources and helps with online issues
Coordinates appointments, schedules meetings, keeps departmental calendars and facilitates meeting implementation
Handles registrations, makes travel reservations and arranges transportation
Provides guidance to staff and customers
Prepares and processes variety of documents, agendas, correspondence, agreements, materials etc.
Maintains and distributes official and confidential documentation
Verifies and trouble shoots information, performs data entry, scans applications, receives payments and mails various correspondence
Processes various documents such as permits, applications, payments, renewals, purchase orders, claims, billing requests and registrations
Maintains, files, scans, and prints various documents
Attends meetings and compiles minutes
Conducts project research
Performs related work as required

Benefits

Medical, Dental, and Vision starting on Day 1
6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
Employee & Employer contributions to Retiree Health Savings Account
Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options
Twelve Paid Holidays
Paid Vacation and Sick Time
Paid Parking (if applicable)
Employee Home Ownership Incentive
Tuition Reimbursement and professional development opportunities
Paid Parental Leave
Employee Assistance Program with free mental health counseling
Comprehensive Wellness program with a health and wellness incentive
Employee Discounts and Perks