Office Assistant II | Oncology

UPMC • Mt. Lebanon, PA

1d • Onsite

About The Position

UPMC Hillman Cancer Center is seeking an experienced medical Office Assistant to support our medical oncology practice at St. Clair Hospital. As part of the UPMC Hillman Cancer Center culture, we are a patient‑focused, highly collaborative team that always puts patients first. We’re looking for individuals who are passionate about working in an environment where compassion, teamwork, and patient care truly matter.

Requirements

• High school diploma or GED
• Three years of work experience, preferably in a medical office setting.
• Word processing and computer experience required.
• Act 34

Nice To Haves

• Knowledge of medical terminology preferred.

Responsibilities

• Verify necessary information and records in the medical record and computerized scheduling system.
• Prepare patient charts for upcoming appointments.
• Completes necessary paperwork such as encounter forms and referrals.
• Use computer system to generate information necessary for billing.
• Maintain a clean, orderly waiting area including beverage area and reading materials.
• Answer questions regarding patient appointments and testing.
• Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions.
• Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
• Assist with inpatient billing process.
• Assist physicians with transcription and dictation issues/concerns, and review process for accuracy.
• Process medical records release requests.
• Identify stock levels of office supplies and assist with ordering/inventory management.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Answer telephone, screens calls, takes messages and provides information in a courteous manner.
• Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion.
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
• Schedule, coordinate and reschedule patient appointments.
• Relay necessary messages to staff and providers.

Benefits

• Monday–Friday daylight schedule—no evenings, weekends, or holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED