Office Assistant II (Treasurer Office)

City of Jackson•Jackson, MI

1d•Onsite

About The Position

The City of Jackson is seeking to fill a full-time Office Assistant II position in the Treasurer's Office. This role requires strong accounting and data entry skills, the ability to meet deadlines, and excellent customer service. The City of Jackson is committed to diversity, equity, and inclusion, and aims to create an environment that embraces all differences and shared experiences.

Requirements

High school graduate or equivalent.
Two (2) years of office and accounting experience or equivalent combination of job-related education and experience.
Must be courteous, tactful, reliable, thorough, and organized.
Must be able to communicate effectively, both orally and in writing, with the public and other City staff.
Must be able to develop and promote excellent working relationships and provide exceptional customer service.
Must possess a valid Michigan driver’s license and good driving record at time of appointment and maintain both during employment.
Ability to read, write, speak, and understand the English language as necessary for the position.
Ability to follow written and oral instructions.
Ability to get along with other employees and members of the public.
Possess and maintain a record of orderly law-abiding citizenship, sobriety, integrity, and loyalty.
Physically and mentally able to perform the essential duties of their position without excessive absences.

Nice To Haves

One year college coursework preferred.

Responsibilities

Performs daily cash, check, and charge transactions for property tax, special assessments, water bills, and income tax. Balances cash drawer daily for bank deposits.
Opens, sorts, and processes daily mail for the Treasurer/Clerk’s office. Prepares receipts for mortgage companies, title companies, and walk-in customers.
Assists customers with questions regarding property taxes, special assessments, water, and income tax, referring them to the appropriate department if unable to answer.
Assists taxpayers in completing income tax forms.
Performs collection procedures according to departmental policy.
Processes mortgage company checks for the tax roll file.
Receives complaints and requests for information and services over the counter or by phone, providing information on services and procedures.
Audits refund tax returns and assists in entering refund batches.
Validates checks for deposit and prepares cash turn-in reports, allocating monies to proper accounts.
Communicates with the Assessor’s office regarding address changes, name changes, and homestead status.
Operates a personal computer for data entry, report production, and correspondence preparation. Operates standard office equipment and uses standard and specialized software.
Provides election and voter information to citizens.
Assists with income tax compliance.
Issues parking permits.
Maintains current mortgage code identifiers and communicates with mortgage companies.