Office Assistant II

Calvert County Government•Prince Frederick, MD

1d•$44,080 - $47,193•Hybrid

About The Position

The Calvert County Department of Parks & Recreation is seeking an Office Assistant for the Special Facilities Division. This position provides administrative, clerical, financial, and customer service support for the Division's revenue-generating operations, including Chesapeake Hills Golf Course, Breezy Point Beach & Campground, Armory Square Pavilion, and Countywide Food & Beverage Services. The Office Assistant serves as a primary point of contact for patrons, vendors, event organizers, and staff while ensuring efficient office operations, exceptional customer service, accurate recordkeeping, and timely processing of financial transactions. The position requires excellent organizational, communication, and customer service skills, the ability to manage multiple priorities in a fast-paced environment, proficiency with Microsoft Office applications and County financial and reservation software systems, and the ability to maintain confidentiality and accuracy in financial and administrative records. Work is performed under general supervision. Performs general office clerical work in support of unit operations. The work involves providing general office support services including responsible contacts with the public and others for the purpose of facilitating the use of services. The work requires training and prior experience in office clerical work. Work often requires coordination with another agency or unit or department of the County. The work is performed under close to general supervision of administrative staff or higher graded office staff.

Requirements

High School diploma or GED equivalent, including or supplemented by courses in office practices.
One year of general office clerical experience.
May be required to have a driver’s license.
Operation of keyboard devices for sustained periods.

Nice To Haves

Proficiency with Microsoft Office applications and County financial and reservation software systems.

Responsibilities

Receives, sorts, files, and responds to incoming office communication, requiring familiarity with specific online databases and procedures related to unit operations.
Proofs standard items for distribution.
Ensures confidential information reaches correct location.
Receives and assists visitors to the office; queries visitors and directs them to appropriate staff or offices; answers substantive questions regarding office/department operations for the purpose of facilitating the use of services.
Assists with substantive questions regarding office protocol and directs them to work area, assisting with training on office procedures/routine equipment.
Receives, screens, and refers telephone calls; queries callers and transfers or refers calls to appropriate staff or other offices; answers technical or substantive questions regarding office/department operations.
Receives and routes mail; directs items to other staff or County offices as appropriate.
Processes information by keying data into computer databases and other computerized record systems; codes and verifies data; updates, edits and corrects data files; produces computer printouts.
Maintains manual and/or automated financial, accounting, personnel and other administrative and management files and records; ensures confidentiality of files and records and uses discretion in controlling access to and release of information.
Produces a variety of word-processed documents such as letters, memoranda, and reports; keyboards copy from drafts; proofs and edits materials for accuracy of grammar, spelling, punctuation and format and makes corrections; ensures adherence to established style guides and formats.
Communicates throughout the County and with external entities to arrange schedules, meetings and relay or obtain information; ensures through appropriate follow up, explanation and instructions that matters are properly acted upon.
Performs related work as required.