Office Assistant I

Black Hawk College • Rock Island, IL

6d • Onsite

About The Position

The evening Office Assistant I provides general receptionist duties and assistance for instructors at the Adult Learning Center (ALC). This role involves providing reception services, managing incoming calls, performing assessment testing, assisting with evening student registration, securing the building in the evening, and performing various clerical duties. The position also includes backup data entry responsibilities and requires adherence to Black Hawk College core values, accuracy, timeliness, dependability, and professional communication. Maintaining student confidentiality and up-to-date knowledge of programs and systems is crucial.

Requirements

• High school diploma or equivalent required.
• Strong verbal communication skills required.
• Ability to maintain confidential information required.
• Ability to work with diverse populations required.

Nice To Haves

• One year office/receptionist experience preferred.
• Three years of office experience desirable.
• Computer experience with Microsoft Office (Word, Excel, Outlook) preferred.

Responsibilities

• Provides reception services to ALC visitors and students.
• Accepts all incoming phone calls, provides individuals with accurate information, and takes messages for appropriate staff/instructors.
• Performs assessment testing for Adult Education students.
• Assists in registration for evening students.
• Secures building in the evening.
• Performs clerical duties as assigned including but not limited to copying, collating materials for instructors, filing, faxing, and preparing correspondence and forms.
• Serves as backup for data entry using student information systems (Banner and DAISI) for student registrations, testing, attendance, and progress as required by grants.
• Performs other job-related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED