Office Assistant I - GLPP Cardiology

UPMC • Jamestown, NY

1d • Hybrid

About The Position

GLPP Cardiology is seeking an Office Assistant I to join their team! This full-time position will work Monday through Friday, typically from 8:00am to 4:30pm. No holidays, evenings or weekends are required. Occasional travel (5-25% of the time) may be required to the Fredonia office based on staffing needs. Prior experience working in a medical office is preferred. Title and starting pay rate of this position may vary based on years of experience.

Requirements

• High school diploma or GED is required.
• 1 year work experience, preferably in a medical office setting.
• NYS Staff Exclusion List (NYSEL)
• NYS Statewide Central Register of Child Abuse (NYSCR)

Nice To Haves

• Knowledge of medical terminology preferred.
• Word processing and computer experience preferred.

Responsibilities

• Verify necessary information and records in the medical record and computerized scheduling system.
• Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
• Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
• Maintain clean, orderly waiting area including beverage area and reading materials.
• Prepare patient charts for upcoming appointments.
• Answer telephone, screens calls, takes messages, and provides information.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
• Answer questions regarding patient appointments and testing.
• Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

Benefits

• Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
• PTO
• wellness programs
• paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED