Office Assistant I - Roberts PreK-8 School

Syracuse City School District•Syracuse, NY

21h•Onsite

About The Position

The Syracuse City School District is seeking an Office Assistant I for Roberts PreK-8 School. This role involves performing routine office support duties under immediate supervision. While detailed instructions are provided for new assignments, regular tasks are performed more independently with some initiative and judgment. The position requires the use of standard office equipment and work is reviewed by superiors for accuracy. The Syracuse City School District is committed to ensuring all students graduate high school ready for college and career, serving approximately 19,000 students across 35 schools and programs.

Requirements

Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate's Degree, or higher; OR, Graduation from high school or possession of a high school equivalency diploma and one (1) year of experience in business administration, office management, or customer service.
Working knowledge of general office terminology, procedures, and equipment and clerical techniques.
Working knowledge of proper grammatical usage, punctuation, and spelling.
Working knowledge of the principles and practices for providing customer service.
Skill in using email, word processing and spreadsheet software.
Ability to perform clerical operations with letters and numbers.
Ability to understand and follow oral and written instructions.
Ability to listen to and understand information and ideas presented through spoken words or in writing.
Ability to learn assigned tasks readily and to adhere to departmental routines.
Ability to communicate information clearly and courteously by telephone or in person.
Ability to learn how to operate a variety of office equipment, which may include telephones, computers, and photocopiers.
Clerical aptitude.
Must meet the minimum qualifications on the Onondaga County Civil Service job description for this title.
Must pass a fingerprint-based background check ($102.50 to the candidate).

Responsibilities

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Communicate with customers, employees, and other individuals to answer questions, disseminate, or explain information, take orders, and address complaints.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Review files, records, and other documents to obtain information to respond to requests.
Interact with the public, acting as the first point of contact in the office.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compute, record, and proofread data and other information, such as records or reports.
Complete work schedules, manage calendars, and arrange appointments.
Type, format, proofread, and edit correspondence and other documents using computer software.
Inventory and order materials, supplies, and services.
Deliver messages and run errands.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Complete and mail bills, contracts, policies, invoices, or checks.
Process and prepare documents, such as business or government forms and expense reports.
Prepare meeting agendas, attend meetings, and record and transcribe minutes.
Make travel arrangements for office personnel.
Troubleshoot problems involving office equipment, such as computer hardware and software.