Office Assistant - Hospice
About The Position
The mission of First Call Hospice, a locally owned agency founded in 1993, is to provide individualized quality hospice care to meet the unique needs of patients with a limited life expectancy. The primary goal of First Call Hospice is to enhance the quality of life when the quantity of life is limited. First Call Hospice is growing and looking for experienced, compassionate Office Assistant to join our team! The Business Office Assistant is responsible for coordinating all office activities including: medical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. The Business Office Assistant is responsible to the Administrator and the Program Director and assists with: direct patient expenditures coordination, personnel records, and billing liaison.
Requirements
- Two years data entry experience.
- Previous billing and computer experience, preferably in hospice or similar operation.
- Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills.
- Demonstrated capability to accurately manage detailed information.
- Able to deal tactfully with patients, family members, referral sources and payers.
- Previous healthcare related billing experience.
- Word processing skills
- Personal computer skills
Responsibilities
- Communicates effectively on the telephone with patients, families and staff.
- Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
- Welcomes and assists all guests.
- Manages incoming, outgoing and interoffice mail.
- Performs typing, faxing and coping tasks as requested for various staff persons.
- Promotes and lives the organization’s core values and acts as a cultural champion.
- Prompt data entry for all employee information into system and back-up.
- Maintains current contracts on contracted personnel.
- Prompt data entry for all employee information into software.
- Inputs data into computer for billing purposes.
- Submit accounts payable information and maintain a system to ensure orders and invoices are submitted and paid on a timely basis.
- Orders and maintains accurate records of medical equipment and supplies.
- Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office.
- Support relief for authorizations, intake, and scheduling.
Benefits
- Offer an extensive orientation, tailored to your needs
- Pay 100% of full time Employee Medical Benefits
- offer a number of different benefits including dental, vision, and life insurance
- Have 401K available to all full-time employees with profit sharing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
