Office Assistant/ Event and Enrollment Specialist

SafeSplash South Plainfield•South Plainfield, NJ

About The Position

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE. You may be our next great Office Assistant/ Event and Enrollment Specialist at SafeSplash South Plainfield! SafeSplash South Plainfield has been a trusted name in swim education for over a decade, providing exceptional swim lessons tailored for all ages. Our dedicated team is passionate about fostering a love for swimming while ensuring safety and fun, making us a favorite choice among families in the community.

Requirements

Proven experience in marketing, social media management, or customer service.
Strong communication skills, both written and verbal.
Ability to work in a fast-paced, team-oriented environment.
Familiarity with social media platforms and marketing tools.
Excellent organizational skills and attention to detail.
Passion for working with children and promoting aquatic safety.
High school diploma or equivalent; college degree preferred.
Flexible schedule, including evenings and weekends.
Office Administrative experience
Extensive experience with customer experience
Finding and hosting events
A Team-driven leader: cares about staff and leads with the intent to build up the enrollment

Nice To Haves

Prior lifeguarding and swim instructor experience a plus

Responsibilities

Develop and implement local marketing strategies to boost enrollment.
Convert Trial and Leads to enrollments.
Organize a well maintained and clean work environment
Assist at the front desk, providing exceptional customer service to visitors and families.
Coordinate community outreach events and partnerships to promote our swim programs.
Respond to inquiries via phone, email, and social media promptly and professionally.
Track and analyze enrollment metrics to optimize marketing efforts.
Maintain a welcoming and organized front office environment.
Collaborate with the team to enhance customer experience and retention.
Willingness to conduct swim lessons
Maintain quality customer service by enforcing high customer service standards amongst all employees