Data Entry & Customer Service Representative – Office Support

Natural Foods•Toledo, OH

1d•Onsite

About The Position

Natural Foods Inc. is seeking a dependable and detail-oriented Office Assistant to support daily office operations. This role focuses on data entry, order processing, customer service, and general clerical duties to ensure orders are handled accurately and customers receive timely support. We are looking for a motivated self-starter who can work efficiently in a fast-paced office environment while maintaining accuracy and professionalism. Multiple full-time and part-time positions are available.

Requirements

Strong attention to detail and organizational skills.
Ability to work in a fast-paced office environment.
Good communication and customer service skills.
Professional and courteous when assisting customers.
Self-motivated with the ability to take initiative.
Basic computer and data entry skills.

Responsibilities

Process billing and order entry accurately in company software.
Arrange and organize pick tickets for the warehouse fulfillment team.
Answer phone calls and assist customers with professionalism and proper phone etiquette.
Communicate with customers regarding open or current orders.
Perform general clerical and administrative tasks.
Navigate the company website and internal software systems.
Assist with additional office support tasks as assigned.