Office Assistant-Breast Care Center

Advocate Health and Hospitals Corporation • Oak Lawn, IL

6d • Onsite

About The Position

The Office Assistant-Breast Care Center position is a full-time role within the Advocate Christ Medical Center - Breast Health department. This role is responsible for processing Penrad letters and reports, maintaining patient confidentiality, managing film requests and distribution, answering phones, facilitating patient flow, assisting staff and physicians, distributing mail, ensuring correct prescriptions are obtained, utilizing various computer systems, maintaining unit supplies, and scheduling patients. The position requires 2-3 years of experience, preferably in a healthcare environment, and knowledge of medical terminology is preferred. Strong communication skills, typing proficiency (50-60 wpm), and computer literacy with multiple databases and software applications are essential. The role operates in a fast-paced environment with prolonged computer use and may involve lifting up to 35 pounds.

Requirements

• 2-3 years experience, preferably in a healthcare environment.
• High School or equivalent
• Knowledge of medical terminology preferred
• Good communication skills
• Typing-minimum 50-60 wpm preferred
• Computer literate with multiple databases, spreadsheets, and software/windows applications (Excel, MS Word, Power Point)
• Fax machine experience

Nice To Haves

• Knowledge of medical terminology
• Typing-minimum 50-60 wpm

Responsibilities

• Processes Penrad letters and reports in a timely, accurate and consistent manner.
• Autocommits penrad reports on a regular basis throughout the day.
• Prints both patient and physician letters, confirms their accuracy and distributes them appropriately.
• Maintains confidentiality in all patient activities and records.
• Files all reports in the report folders.
• Faxes reports to not on staff physicians.
• Promotes accurate and timely reading of mammography exams to assure film interpretation and report verification occurs within an appropriate time frame.
• Helps to arrange films for digitizing process.
• Requests film folders from other facilities and sends films back to patients or facilities and updates Penrad log accordingly.
• Arranges outside or prior films and corresponding requisitions on the scope in the correct anatomical order as dictated by the Radiologist.
• Contributes to the efficient functioning of the Breast Care Center.
• Answers phones using professional and courteous tones according to Advocate standards.
• Facilitates the flow of surgical patients or processes through the Breast Care Center.
• Assists Breast Center and Good Shepherd Hospital associates and Physicians as needed.
• Distributes mail and/or correspondence received for the Breast Care Center.
• Helps to ensure correct prescriptions are obtained.
• Follows up with patient or physician offices to ensure orders are correct and received in a timely manner.
• Documents any issue errors/problems accordingly.
• Tracks what orders are outstanding and which have been received.
• Utilizes appropriate systems to look up orders.
• Demonstrates good working knowledge of all computer systems-Allegra, Penrad, Radnet, Care Connection, Scheduling.com, Lawson and Microsoft products.
• Ensures pathology reports are available.
• Unit supplies are maintained.
• Obtains supplies through Lawson and dietary services to maintain adequate stock for department functionality.
• Schedules call-back patients as requested by the Radiologist.
• Adjusts daily patient schedule to meet the needs of the department/patients.

Benefits

• Paid Time Off programs
• medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED