Office Assistant-Breast Care Center

American Addiction Centers•Oak Lawn, IL

1d•Onsite

About The Position

The Office Assistant-Breast Care Center position is a full-time role within the Advocate Christ Medical Center - Breast Health department. This role is responsible for various administrative and clerical duties to support the efficient functioning of the Breast Care Center, ensuring timely processing of patient information, reports, and correspondence, and contributing to a positive patient and physician experience.

Requirements

2-3 years experience, preferably in a healthcare environment.
High School or equivalent.
Knowledge of medical terminology preferred.
Good communication skills.
Typing-minimum 50-60 wpm preferred.
Computer literate with multiple databases, spreadsheets, and software/windows applications (Excel, MS Word, Power Point).
Fax machine experience.
Ability to work in a fast-paced environment with established time constraints.
Position involves prolonged use of computers.
Ability to lift up to 35 pounds without assistance.

Responsibilities

Processes Penrad letters and reports in a timely, accurate, and consistent manner, including autocommitting reports and printing/distributing patient and physician letters.
Maintains confidentiality in all patient activities and records.
Files all reports in the report folders and faxes reports to non-staff physicians.
Promotes accurate and timely reading of mammography exams by helping to arrange films for digitizing, requesting film folders, sending films back to patients or facilities, and updating the Penrad log.
Arranges outside or prior films and corresponding requisitions on the scope in the correct anatomical order as dictated by the Radiologist.
Answers phones using professional and courteous tones according to Advocate standards.
Facilitates the flow of surgical patients or processes through the Breast Care Center.
Assists Breast Center and Good Shepherd Hospital associates and Physicians as needed.
Distributes mail and/or correspondence received for the Breast Care Center.
Follows up with patient or physician offices to ensure orders are correct and received in a timely manner, documents any issue errors/problems, and tracks outstanding and received orders.
Utilizes appropriate systems to look up orders.
Demonstrates good working knowledge of all computer systems including Allegra, Penrad, Radnet, Care Connection, Scheduling.com, Lawson, and Microsoft products.
Ensures pathology reports are available.
Obtains supplies through Lawson and dietary services to maintain adequate stock for department functionality.
Schedules call-back patients as requested by the Radiologist.
Adjusts daily patient schedule to meet the needs of the department/patients.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program