Office Assistant-Behavioral Health North

Community Health Network•Ahoskie, NC

10h

About The Position

The Office Assistant will be responsible for patient registration and updating information in computer. Performs basic billing functions such as posting charges, collecting, and posting payments. Addresses customer service issues. Schedules patient appointments. Verifies insurance benefits and obtains needed authorizations. Resolves basic patient questions regarding accounts.

Requirements

Must have a working knowledge, including troubleshooting, of all office equipment, including but not limited to: PC, printer, fax, multi-line telephone, typewriter, dictation equipment, and copier
High School Diploma or GED required
One (1) to two (2) years as a receptionist in a medical facility required

Responsibilities

Patient registration and updating information in computer
Performs basic billing functions such as posting charges, collecting, and posting payments
Addresses customer service issues
Schedules patient appointments
Verifies insurance benefits and obtains needed authorizations
Resolves basic patient questions regarding accounts
Receives and screens phone calls, phone messages, and all mail
Arranges meetings and ensures that all materials for meetings are available
Orders office supplies
Compiles periodic statistical reports
Collects and transcribes audit and other data information from a variety of media to generate reports and graphs for presentations
Prepares information for distribution while always ensuring accuracy
Maintains file and up-to-date records, manuals, and other materials while maintaining confidentiality
Provides secretarial support for meetings and projects
Keeps office and department functioning smoothly
Provides extensive support during Regulatory Surveys and Readiness initiatives