Office Assistant and Front Desk Support

Therapy My WayTown of Oyster Bay, NY
Onsite

About The Position

Therapy My Way is seeking a reliable, friendly, and compassionate Office Assistant / Front Desk Support Staff member to join our busy psychology practice in Plainview, NY. This position is ideal for someone who enjoys working with people, is organized, dependable, and understands the importance of discretion and confidentiality in a mental health setting.

Requirements

  • Reliable and punctual
  • Friendly, approachable, and professional
  • Empathetic and comfortable interacting with children, families, and individuals seeking mental health services
  • Discreet and able to maintain strict confidentiality
  • Organized and able to manage multiple tasks in a busy office environment
  • A clear and professional communicator, both by phone and in person
  • Comfortable taking direction and working as part of a team
  • Willing to assist with a variety of office and facility-related tasks as needed

Nice To Haves

  • Experience working in a medical, psychology, mental health, or other professional office is helpful but not required. We are looking primarily for someone who is dependable, trustworthy, personable, and willing to help wherever needed.

Responsibilities

  • Answer incoming phone calls in a professional, warm, and courteous manner
  • Take accurate phone messages and relay information promptly to therapists and other staff
  • Assist prospective clients with the initial intake process and collect necessary information
  • Help coordinate communication between clients, therapists, and office staff
  • Assist staff with a social skills group, including basic setup, organization, and participant support
  • Perform general clerical duties, including filing, organizing paperwork, copying, and other office tasks
  • Assist with light building and office maintenance, organization, and keeping common areas neat and orderly
  • Help with miscellaneous administrative tasks as needed to support the day-to-day operation of the practice
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service