Office Assistant 1 (PCNs 20-7666, 20-8628)

State of Alaska•Anchorage, AK

10d•Onsite

About The Position

The Department of Corrections, Division of Institutions, is recruiting for multiple Office Assistant 1 positions at Anchorage Correctional Center (ACC) in Anchorage, Alaska. ACC operates as a full-service correctional facility that processes and houses both sentenced and unsentenced felons and misdemeanants, supporting over 300 staff members and more than 1,000 inmates. Office Assistants play a critical clerical role within the facility and are cross trained to perform multiple duties, allowing them to provide support wherever needed. The Alaska Department of Corrections provides secure confinement, reformative programs, and a process of supervised community reintegration to enhance the safety of our communities. We are trained professionals committed to a safe, open and respectful organization. We are dedicated to public safety and will always respect the rights and dignity of victims of crime and offenders in our charge will be treated in a safe and humane manner and will be expected to enhance their ability to reform every day.

Requirements

High school diploma or G.E.D.; OR Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program); OR A Career Readiness Certificate with ACT WorkKeys® scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).
Selected candidate must possess a valid driver's license and be 18 years of age or older on or before the first day of employment (if required to operate a State vehicle).
Must be legally authorized to work in the United States.
Must pass a criminal history check.
Must be fingerprinted.

Nice To Haves

Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Responsibilities

Perform a wide range of functions, including reception, security posts, mail handling, and cashier duties.
Provide clerical support within the facility.
Cross-trained to perform multiple duties and provide support wherever needed.
Learn the full range of duties involving the use of multi-line phones, screening visits, cash handling, balancing a till, distributing mail, and screening mail.