Office and Patient Coordinator OPC

Psychiatric Medical Care•Sac City, IA

1d•Onsite

About The Position

The Office and Patient Coordinator provides administrative and clerical support to program staff and assists Senior Life Solutions patients with care needs. The role may include transporting patients in a provided vehicle. The coordinator supports insurance verification and billing, assists with patient care, maintains records and supplies, and helps ensure safe transportation. The position contributes to positive team dynamics and excellent customer service, with responsibilities organized around Care, Compliance, and Community.

Requirements

High school diploma or GED.
Experience providing care to older adults in a hospital or nursing facility environment.
Experience performing secretarial or clerical duties.
Experience working with computers and electronic medical records.
Good driving record and comfort transporting patients and driving a van.
Knowledge of community resources for older adults.
Familiarity with medical terminology and medical team roles, including functioning with other hospital departments.
Ability to talk and hear as part of regular job duties.
Ability to perform intermittent physical activity, including standing, walking, bending, kneeling, stooping, crouching, lifting, driving, and supporting patients.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

CNA, MA, or LPN certification preferred.
Experience transporting patients preferred but not required.

Responsibilities

Ensure patient care needs are met while patients are at the program.
Complete the Census report as directed.
Assist patients with consents and the admission process as directed.
Take patient vital signs as directed.
Complete the daily nursing checklist as directed.
Assist patients with the sit-to-stand test as directed.
Document absences and patient encounters in multidisciplinary progress notes.
Participate in treatment team meetings and coordination of care.
Coordinate meals and snacks for patients.
Complete medical records, including filing and form tracking.
Manage supplies inventory, cleanliness, and group room setup.
Complete refrigerator logs and take necessary action when temperatures vary.
Comply with the 25-point checklist and applicable regulations.
Perform required billing functions as directed.
Verify patient insurance and complete monthly insurance verification forms as directed.
Demonstrate understanding of community education definitions and activities.
Participate in customer service training related to community integration.
Participate in community analysis and maintain current community education contacts as directed.
Contribute to a cohesive team environment and program success.
Provide safe patient transportation in a provided vehicle, as applicable.