Office and Patient Coordinator OPC
About The Position
The Office and Patient Coordinator provides administrative and clerical support to program staff and assists Senior Life Solutions patients with care needs. The role may include transporting patients in a provided vehicle. Responsibilities include insurance verification and billing support, clerical work, patient care assistance, and safe transportation. The coordinator contributes to positive team dynamics and excellent customer service. The position supports the program’s Care, Compliance, and Community goals. Patient-care duties include helping meet needs during the program, assisting with admissions and consent forms, taking vital signs and completing checklists as directed, documenting absences and patient encounters, participating in treatment-team meetings and care coordination, arranging meals and snacks, maintaining medical records, managing supplies and group-room setup, and completing refrigerator logs. Compliance duties include following the 25-point checklist and applicable regulations, performing billing functions as directed, and verifying patient insurance. Community duties include participating in community education, customer-service training, community analysis, maintaining community education contacts, and contributing to a cohesive team. The role is based onsite in Sac City, Iowa, and pays up to $22 per hour. The employee may be exposed to viruses, disease, and infection from patients. Physical activities include standing, walking, bending, kneeling, stooping, crouching, lifting, driving, and supporting patients. The position has no direct reports.
Requirements
- High school diploma or GED.
- Experience providing care to older adults in a hospital or nursing-facility environment.
- Experience performing secretarial or clerical duties.
- Experience working with computers and electronic medical records.
- Good driving record and comfort transporting patients and driving a van.
Nice To Haves
- CNA, MA, or LPN certification preferred.
- Experience transporting patients preferred but not required.
- Knowledge of community resources for older adults.
- Familiarity with medical terminology and medical-team roles, including coordination with other hospital departments.
Responsibilities
- Provide administrative and clerical support to program staff.
- Assist patients with care needs and help ensure their needs are met while at the program.
- Transport patients in a provided vehicle, as applicable, and ensure transportation is provided safely.
- Assist patients with consents and the admission process as directed.
- Take patient vital signs, complete the daily nursing checklist, and assist with the sit-to-stand test as directed.
- Complete census reports as directed and document absences or patient encounters in multidisciplinary progress notes.
- Participate in treatment-team meetings and coordination of care.
- Coordinate meals and snacks for patients.
- Complete medical records, including filing and form tracking.
- Manage supplies inventory, cleanliness, and group-room setup.
- Maintain refrigerator logs and take required steps when temperatures vary.
- Follow the 25-point checklist and applicable regulations.
- Perform billing functions and verify patient insurance, including monthly verification forms, as directed.
- Participate in community education activities, customer-service training, and community analysis.
- Maintain community education contacts as directed.
- Contribute to a cohesive team environment and positive customer service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
