Office and Patient Coordinator OPC
About The Position
The Office and Patient Coordinator (OPC) position is located in Dickinson, ND, within an Intensive Outpatient Program serving older adults aged 65+. This is a full-time role, Monday to Friday, 8 am to 5 pm, with an hourly rate of up to $25, depending on experience. The position is a blend of hands-on clinical work and significant administrative duties. The OPC provides essential administrative and clerical support to program staff and assists patients with their care needs, including transportation in a provided vehicle. Key responsibilities involve insurance verification, billing, clerical support, patient care assistance, and safe patient transportation, all while fostering positive team dynamics and excellent customer service.
Requirements
- High School Diploma or GED.
- Experience in providing care to older adults in a hospital or nursing facility environment.
- Experience performing secretarial or clerical duties.
- Experience working with computers and electronic medical records.
- Good driving record.
- Comfort with transportation and driving a van.
- Familiarity with medical terminology and medical team roles functioning with other hospital departments.
Nice To Haves
- CNA, MA, or LPN certification.
- Experience transporting patients.
- Knowledge of community resources for older adults.
Responsibilities
- Provide the best possible patient care, ensuring patient care needs are met.
- Complete the Census report as directed.
- Assist patients with consent forms and the patient admission process.
- Take patient vital signs as directed.
- Complete the daily nursing checklist form as directed.
- Assist patients in performing the sit to stand test as directed.
- Complete multidisciplinary progress notes for documentation of absences or patient encounters.
- Participate in treatment team meetings and coordination of care.
- Coordinate meals and snacks for patients.
- Complete medical records, including filing and form tracking.
- Responsible for inventory of supplies, cleanliness, and group room setup.
- Responsible for refrigerator logs and taking necessary action steps for temperature variances.
- Ensure the program operates within all regulations.
- Comply with the 25-point checklist and all other regulations.
- Perform billing functions required for the program as directed.
- Ensure patient insurance verification and complete monthly insurance verification forms.
- Demonstrate an understanding of community education definitions and activities.
- Participate in customer service training related to community integration.
- Participate in community analysis.
- Keep up-to-date community education contacts as directed.
- Participate in a cohesive team environment to ensure program success.
- Provide transportation to patients in a provided vehicle, as applicable.
Benefits
- Hourly pay up to $25/hr depending upon experience
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
