Bilingual Office Ambassador/Receptionist

TORKLAW • Chicago, IL

23h • $36,000 - $60,000 • Onsite

About The Position

At TORKLAW, we are dedicated to helping people who have been injured due to the negligence of others. Our team is driven by compassion, collaboration, and a relentless commitment to achieving outstanding results for our clients. As we continue to grow, we are looking for an organized, professional, and welcoming Office Ambassador / Receptionist to join our team. As the first point of contact for our clients, visitors, and employees, you will play an essential role in creating a positive experience while ensuring our office operates efficiently. If you thrive in a fast-paced environment, enjoy helping others, and take pride in delivering exceptional customer service, we'd love to hear from you.

Requirements

• Bilingual in English and Spanish is required.
• 1+ year of receptionist, administrative, customer service, or similar experience preferred.
• High school diploma or equivalent preferred.
• Proficient verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Friendly, professional, and client-focused demeanor.
• Proficiency with Microsoft Office and other standard office software.
• Ability to work collaboratively in a team environment.
• Strong problem-solving skills and attention to detail.
• Reliable transportation is required, as this is a fully in-office position.

Responsibilities

• Greet and welcome clients, visitors, and employees with professionalism and warmth.
• Maintain a clean, organized, and welcoming office environment that reflects the TORKLAW brand.
• Answer and route incoming calls using a multi-line phone system.
• Take accurate messages and direct inquiries to the appropriate team members.
• Provide administrative support to attorneys and staff as needed.
• Scan, copy, fax, file, and organize legal documents.
• Receive, sort, and distribute incoming mail, packages, and legal deliveries.
• Prepare outgoing correspondence and shipments using FedEx and USPS.
• Assist with office organization, supplies, and day-to-day operations.
• Perform other administrative duties as assigned.

Benefits

• 12 paid holidays annually
• 10 days of paid vacation annually
• 6 paid sick days annually
• Medical insurance
• Optional dental, vision, life, and disability insurance
• 401(k) with a 4% fully vested safe-harbor company match
• Communications stipend for eligible remote employees
• Regular firm events, including happy hours, team-building activities, and holiday celebrations
• Opportunities for professional growth and career development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED