Office Aide - Jerome Park Library (Part-Time)

The New York Public Library•New York, NY
•Onsite

About The Position

The New York Public Library is seeking an Office Aide at Jerome Park Library to provide quality customer service to library users. The position works as part of a team to support public service and outreach, assist patrons with computers and other technology, and carry out circulation and administrative tasks. The role is scheduled for 17.5 hours per week during regular public service hours. The position may temporarily oversee the library when the Library Manager is absent. Duties may change as library priorities change, and employees may be asked to perform other job-related tasks as needed.

Requirements

  • High school diploma or GED.
  • Demonstrated public service experience and ability to work well with diverse patrons.
  • Strong interpersonal, oral, and written communication skills.
  • Demonstrated ability to work as part of a team.
  • Attention to detail.
  • Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously.
  • Strong computer and related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices.

Nice To Haves

  • Proficiency with Envisionware and Sierra.
  • Demonstrated knowledge of computer services, including online searching and library resources.

Responsibilities

  • Work as part of a team to provide public service and assist with outreach activities.
  • Assist with reserves, inventory, circulation, and related duties.
  • Help patrons use computers and other technology or software.
  • Prepare print and non-print library materials for circulation, including data entry at a PC.
  • Process patron applications, including data entry, filing, and related tasks.
  • Inspect and sort print and non-print materials.
  • Assist with creating and carrying out improvements to staff procedures and the library user experience.
  • Perform related duties as required.
  • May temporarily oversee the library in the absence of the Library Manager.
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