Office Aide III

City of West Covina•West Covina, CA

About The Position

Under direct supervision, the Office Aide III performs routine clerical and general office work that is repetitive and of limited difficulty. The position requires following oral and written directions, good writing skills—including correct grammar, spelling, and punctuation—and attention to detail. The role may include assisting the public by phone and in person, performing data entry, and completing other related duties as assigned. Candidates must have graduated from high school or possess an equivalent GED certificate from an accredited institution, and have at least six months of general office experience, including computer proficiency and experience interacting with the public. A valid California Class C Driver's License and satisfactory driving record are required, as is being at least 18 years old. The role requires the ability to work in a standard office environment and travel to different sites and locations as needed. The selection process includes an oral board interview weighted 100% of the overall score. Before appointment, candidates must pass a background investigation, including a polygraph and a medical examination with a drug screen. The City of West Covina is an Equal Opportunity Employer and provides reasonable accommodation to qualified individuals with disabilities.

Requirements

Graduation from high school or possession of a GED equivalent certificate from an accredited institution.
At least six months of general office experience, including proficiency with computer programs and experience interacting with the general public.
Keyboarding speed of at least 30 net words per minute.
Knowledge of general office methods and techniques; correct English usage, grammar, spelling, punctuation, and basic arithmetic.
Proficiency with standard office equipment and personal computer software programs as required.
Ability to communicate effectively verbally and in writing; read, interpret, and make routine decisions in accordance with established policies and procedures; interface with other departments, outside agencies, and the public; and follow oral and written directions and complete tasks with moderate supervision.
Possession of a valid California Class C Driver's License and a satisfactory driving record.
Must be at least 18 years old.
Ability to work in a standard office environment and travel to different sites and locations as needed.
Pass a pre-appointment background investigation, including a polygraph, and a medical examination that includes a drug screen.

Responsibilities

Sort and file materials and documents alphabetically, numerically, and according to other established procedures.
Sort, prepare, and route materials for mailing.
Operate office equipment, including calculators, fax machines, copiers, and computers.
Use computer software programs, potentially including Microsoft Office Suite applications such as Word, Excel, PowerPoint, Outlook, and Access.
Perform data entry.
Type routine documents, forms, and labels using a computer.
Assist the public by phone and in person, answering routine questions about department programs and services.
Perform simple arithmetic calculations.
Run errands and complete special projects for the department.
Perform other related duties as assigned.