Office Agent

Alliance Ground International•Denver, CO

2d•Onsite

About The Position

Alliance Ground International (AGI) is seeking an Office Agent to join their team. AGI is a fast-growing, US-owned ground handling company in North America, providing comprehensive ground, cargo, mail handling, and security services. Founded in 1987 and headquartered in Miami, AGI operates across 62 airports in the United States and Canada with over 12,000 employees. The company offers a diverse range of services including air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is committed to equal opportunity employment and fostering an inclusive environment for all employees.

Requirements

Intermediate computer skills with working knowledge of Microsoft Office programs.
Excellent English verbal and written communication skills.
Ability to handle stress in a fast-paced environment and ensure deadlines are met.
Ability to concentrate on detail.
Ability to lift 50-70 lbs.
Adhere to safety practices and programs.
Ability to multitask.
High School Diploma or GED required.
Valid US driver’s license.
Successful completion of required airport badging process and pre-employment drug screen is required.

Nice To Haves

1 year of previous Cargo Agent experience is preferred

Responsibilities

Perform counter customer services.
Conduct computer data entry.
Handle international cargo documents.
Retrieve import/deliver export documents to and from aircraft.
Accept cargo in accordance with applicable TSA, FAA, Government, and Air Carrier rules and regulations.
Release import international freight upon review of CBP clearances and authorizations.
Collect air freight charges.
Prepare freight transfer manifests.
Handle phone calls in a professional and courteous manner.
Accept dangerous goods in accordance with FAA Regulations and the IATA DGR.