Office Agent
AGI•Denver, CO
•Onsite
About The Position
The Office Agent role involves a variety of tasks related to customer service, data entry, and cargo handling within an airline services environment. This position requires adherence to strict regulations and efficient management of documentation and freight.
Requirements
- Intermediate computer skills with working knowledge of Microsoft Office programs.
- Excellent English verbal and written communication skills.
- Ability to handle stress in a fast-paced environment and ensure deadlines are met.
- Ability to concentrate on detail.
- Ability to lift 50-70 lbs.
- Adhere to safety practices and programs.
- Ability to multitask.
- High School Diploma or GED required.
- Valid US driver’s license.
- Successful completion of required airport badging process and pre-employment drug screen is required.
Nice To Haves
- 1 year of previous Cargo Agent experience is preferred
Responsibilities
- Provide counter customer services.
- Perform computer data entry.
- Handle international cargo documents.
- Retrieve and deliver import/export documents to and from aircraft.
- Accept cargo in accordance with TSA, FAA, Government, and Air Carrier rules and regulations.
- Release import international freight upon review of CBP clearances and authorizations.
- Collect air freight charges.
- Prepare freight transfer manifests.
- Handle phone calls professionally and courteously.
- Accept dangerous goods in accordance with FAA Regulations and IATA DGR.
Benefits
- Equal opportunity employer status
- Celebration of diversity
- Commitment to an inclusive environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
