Office Administrator

Merry Maids•Perth Amboy, NJ

1d•Onsite

About The Position

For over 40 years, Merry Maids has been the premier residential cleaning service across North America. Our success is built on trust, exceptional quality, and an outstanding local team. As our Perth Amboy branch continues to grow, we are looking for a motivated, energetic Office Administrator to help manage day-to-day operations and deliver exceptional service to our valued clients.

Requirements

Minimum 1–2 years in an office administrative, customer service, or office management role.
Excellent verbal and written communication skills in English.
Proficient in basic computer software (e.g., Microsoft Office, email, scheduling database management).
Proven leadership skills with an ability to manage priorities, problem-solve on the fly, and keep a fast-paced environment organized.
Positive attitude, reliable, detail-oriented, and focused on teamwork.

Nice To Haves

Bilingual (English/Spanish) is a strong plus.
Phone sales or customer retention experience is strongly preferred.

Responsibilities

Manage inbound calls and emails, answer inquiries, resolve customer concerns promptly, and foster long-term client relationships.
Provide estimates over the phone, follow up on prospect inquiries, and convert inquiries into recurring clients.
Handle scheduling, manage customer accounts and billing data, and help coordinate daily routes for cleaning technicians.
Assist with team management, and conduct occasional field quality audits to maintain company standards.
Maintain accurate office records, manage inventory supplies, and support general small-business tasks.