Office Administrator (Bilingual)

Transcend Maintenance Services•Burlington, MA

2d•Onsite

About The Position

The Office Administrator plays a crucial role in supporting daily operations by ensuring accurate employee documentation, maintaining open communication with cleaning staff, and enforcing company policies. This role requires strong organizational skills, attention to detail, and the ability to handle administrative and personnel-related tasks efficiently. The Office Administrator will assist with onboarding, time tracking, document management, and ensuring that employees have the necessary supplies and resources to perform their duties effectively.

Requirements

Work schedule: Monday through Friday, 10:00 AM to 7:00 PM.
2-5 years of experience in workforce coordination, HR, or administrative support.
Excellent problem-solving and organizational skills with high attention to detail.
Strong communication skills to interact with all levels of staff, clients, and stakeholders.
Ability to adapt to changing environments and manage competing priorities.

Nice To Haves

Spanish bilingual proficiency
Proficiency in Microsoft Office
Proficiency in TEAM Software/WinTeam

Responsibilities

Maintain and organize employee documents, including onboarding paperwork, PTO, and vacation requests.
Monitor and follow up on missed clock-ins/outs, ensuring accurate timekeeping and payroll processing.
Act as the primary point of contact for cleaning staff, addressing any administrative needs or concerns.
Assist with scheduling and workforce planning to optimize staffing levels.
Ensure compliance with company policies, providing guidance and corrective actions when necessary.
Coordinate with supervisors to set aside and distribute necessary supplies for employees.
Track and update workforce records in HR systems and ensure compliance with labor laws.
Support the hiring and onboarding process, including background checks, training coordination, and paperwork processing.
Communicate with management to report any workforce-related issues, including attendance, performance, and policy compliance.
Assist with general administrative tasks to support overall business operations.