Office Administrator

Robert Hess Search Group•Nashville, TN

12d•Hybrid

About The Position

Scissors & Scotch is a modern barbershop and bar experience in the Nashville area. We're looking for a reliable, organized, and personable Office Administrator. This multi-faceted role combines administrative excellence with human resources, finance, payroll, attendance tracking, benefits administration, and occasional front-desk reception & bar coverage. You will play a critical role in keeping our team of barbers and lounge staff running smoothly so we can focus on delivering outstanding guest experiences.

Requirements

Bachelor's degree in business, Finance or related experience
Ability to process payroll and handling basic HR functions, including benefits administration
Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort learning new software (payroll/HRIS systems, scheduling tools, etc.)
Exceptional attention to detail, strong time management, and ability to prioritize tasks
Friendly, professional demeanor with excellent communication skills
Hybrid position. Each shop must be visited weekly to meet with employees and address any questions/issue.
Must be available to cover the lounge when short staff, as needed, including weekends.
This position is not M-F as the shops are open 7 days a week.
Must be able to obtain server's license

Responsibilities

Process bi-weekly payroll accurately and on time
Track employee hours, attendance, time-off requests, and PTO
Maintain accurate records of tardiness, absences, and overtime
Reconcile time clock data and resolve any discrepancies
Reconcile banking transactions for bookkeepers to close books monthly
Manage and complete annual renewal applications for barbershop & bar licenses
Assist with ordering and maintaining office & barbershop supplies as well as retail products & merchandise
Prepare reports as needed for the owner and management team
Track and maintain required certifications and training records (barber licenses, food handlers permit, etc.)
Assist with new hire onboarding, including paperwork, background checks, and system setup
Post new positions on our application tracking system and other related recruiting platforms.
Administer employee benefits programs, including health insurance, retirement plans, and other voluntary benefits
Manage benefits enrollment, changes, and terminations
Serve as the primary point of contact for HR and employee benefits questions and issues
Maintain accurate employee records and ensure compliance with labor laws and company policies
Support performance reviews, disciplinary documentation, and termination processes
Greet guests warmly and professionally when covering the front desk
Answer phones, book appointments, and manage walk-ins
Provide excellent customer service and help maintain the upscale, welcoming atmosphere of Scissors & Scotch
Make drinks for guests and clients