Office Administrator

Business Processing SolutionsPhiladelphia, PA
Hybrid

About The Position

The Office Administrator serves as the first point of contact for visitors, clients, and callers at company headquarters, providing a high-touch, professional experience that reflects the standards of the Executive Office. This role supports the day-to-day operations of a C-suite environment, balancing front desk responsibilities with administrative and operational support. The position reports to the Executive Assistant of the CEO & C-Suite and partners closely with executive leadership and the Operations Team to ensure seamless office operations, coordination, and execution of priorities.

Requirements

  • Strong verbal and written communication skills
  • High level of organization, attention to detail, and ability to manage multiple priorities
  • Proficiency in Microsoft Office or Google Workspace
  • Professional demeanor with a strong customer service orientation
  • High school diploma or GED required.
  • 2+ years of experience in office administration, reception, or customer-facing roles, preferably within a corporate headquarters or executive office environment

Nice To Haves

  • Experience supporting executive leadership or working in a C-suite or corporate headquarters setting
  • Experience partnering with operations or administrative teams on cross-functional initiatives
  • Ability to handle sensitive or confidential information with discretion
  • Demonstrated problem-solving skills and ability to work with minimal direction

Responsibilities

  • Greet and check in visitors, clients, and vendors, ensuring a professional and welcoming environment
  • Answer, screen, and direct incoming phone calls appropriately
  • Manage incoming mail, packages, and courier services
  • Support meeting logistics for in-office (in-person) executive and leadership meetings, including room setup, materials, and refreshments
  • Maintain office and kitchen supply inventory; order and restock as needed
  • Coordinate with building management and external vendors for maintenance and service requests
  • Ensure overall office organization, cleanliness, and readiness for daily operations
  • Track and manage office equipment and access items (e.g., badges, keys) as applicable
  • Provide administrative support to the Executive Assistant, including scheduling, research, event coordination, and communications
  • Assist the Operations Team with documentation, process support, logistics, and assigned projects
  • Perform general administrative duties such as data entry, document preparation, and filing.
  • Perform other duties as assigned.

Benefits

  • Medical, Dental, & Vision Insurance
  • Healthcare & Dependent Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA) with Employer Contribution
  • Company Paid Life and AD&D Insurance
  • Company Paid Short- & Long-Term Disability
  • Employee Assistance Program (EAP)
  • 401(k) with Employer Match (Traditional/Roth/Safe Harbor)
  • Paid Time Off
  • 10 Company Holidays
  • PTO Accrual
  • Sick Time Accrual
  • Parental Leave
  • Jury Duty
  • Military Leave
  • Bereavement
  • Life and AD&D Insurance for Employees/Spouse/Child(ren)
  • Critical Illness
  • Accident Insurance
  • Dependent Care Flexible Spending Account (DCFSA)
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