Office Administrator

Sasco ContractorsLangford, BC
CA$70,000 - CA$75,000Onsite

About The Position

The successful candidate will play a pivotal role in supporting our Project Managers and Superintendent by handling a variety of administrative tasks essential for the seamless completion of projects. Additionally, this role involves the efficient coordination of service work orders and ensuring the provision of exceptional customer service. This role is ideal for someone who is organized, detail-oriented, and confident communicating with internal stakeholders and customers, and who approaches work with reliability and strong follow‑through.

Requirements

  • Proficiency in MS Office suite (Word, Excel, PowerPoint) and related tools (Outlook, SharePoint, Forms and Lists).
  • Strong communication, coordination, follow up and task tracking abilities.
  • Attention to detail with high accuracy, analytical & problem-solving skills.
  • Ability to manage time pressure, shifting priorities, and multiple tasks.
  • Strong organizational and prioritization abilities.
  • Openness to learning and improving processes.
  • Class 5 driver’s license in good standing with the Province of BC.

Nice To Haves

  • 1-3 years of experience in a technical support position for either electrical installations or the supply of electrical equipment is an asset.
  • 1-3 years of experience in a construction environment is an asset.
  • Proficiency in SiteMax, BuildOps, BlueBeam and Procore are an asset.

Responsibilities

  • Respond to customer service requests through telephone and email.
  • Assist with putting together quotes for service work.
  • Performs basic estimating tasks and present smaller quotes for PM review.
  • Set up new customers and maintain customer records, including negotiation of deposit amounts.
  • Administer the work order process from dispatch to invoices.
  • Administer customer surveys and promote the after-sales experience of customers.
  • Maintain the data in the Quote Book, assist with the completion of pre-qualification and tender documentation, ACCUBID setup and assist with counts and take-offs as required, coordinate the signing of contracts, apply for bonding, apply for union funding.
  • Setup of the jobs in software applications, issue purchase orders to suppliers, distribute shop drawings, organize and print manuals; setup e-procurement systems, and obtain WCB, Certificate of Insurance and signed Health & Safety Agreements are provided by subcontractors.
  • Ensure compliance reports have been completed, administer change requests, prepare billings, occasional site visits.
  • Material tracking, track the status of permits and renew where applicable, update changes in estimates, run, and review project reports.
  • Prepare close-out documentation, arrange final permits, confirm outstanding items prior to notifying accounting to close the job.
  • Participate in process improvement initiatives within the department.
  • Participate in the weekly department meetings.
  • Conduct occasional site visits and material pickup as needed.
  • Work with the Internal Operations Manager to organize training sessions.
  • Coordinate office and field safety related documents.
  • Maintain inventory of PPE (gloves, ear plugs, glasses first aid kits and Sasco clothing).
  • Carry out and document monthly inspections of the office and shop vehicle.
  • Coordinate warehouse and tool management activities with the superintendent’s support.
  • Receive material and supply deliveries.
  • Oversee the coordination of office cleaning tasks.
  • Procure and manage inventory of office supplies.
  • Assist in setting up employee tablets and phones.
  • Facilitate the process of obtaining government clearances.

Benefits

  • Competitive salary range aligned with skills and experience.
  • Paid time off (calculated at 6%), equivalent to 3 weeks per year, paid out on each pay cheque.
  • Multiple Recognition Programs and regular staff engagement activities such as team lunches, games, social events, annual holiday celebrations and team‑building sessions.
  • Supportive workplace culture that encourages learning, collaboration, and continuous improvement.
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