Office Administrator

Jamestown Management Corporation•Yonkers, NY

16d•Onsite

About The Position

This role involves monitoring designated areas to ensure compliance with parking policies, providing excellent customer service, and performing various administrative and bookkeeping tasks. The position requires strong organizational skills, proficiency in Microsoft Office, and the ability to manage confidential information. The Office Administrator will also be responsible for financial data entry, account management, and generating daily revenue reports.

Requirements

Knowledge of basic bookkeeping or accounting principles.
Excellent organizational, time management, and problem-solving abilities.
Strong knowledge of Microsoft office suite, including Outlook, Word, and Excel.
Ability to multi-task in an office setting.
Knowledge of geography of the area they are enforcing
Knowledge of hazards and safety precautions
Ability to use a handheld computer
Ability to understand and apply parking regulations
Ability to interact with others in a courteous and tactful manner
Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public
Ability to effectively respond to customer problems or complaints
Must be proactive with strong personal drive and proven customer service skills
Must be willing to lead by example.
Must be willing to work a flexible schedule
Must be able to multi-task and manage confidential information.
Must possess excellent written and verbal communication skills.
Must possess strong organizational skills.
Be able to meet company appearance guidelines.
Available to work shift times required by our client or operational needs including nights, weekends, and holidays.
Be able to sit, stand, lift, climb, push and/or bend for extended periods of time and can lift objects and baggage with weights in excess of 70 pounds in a safe manner.

Nice To Haves

Any additional responsibilities assigned by management.

Responsibilities

Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.
Provide customer service by answering questions regarding directions, events, building locations and parking policies.
Prepare and input daily field reported financial data and keypunch all data into daily revenue reports files and system.
Maintain individual client parking accounts; Adds, deletes, & account changes.
Enter and post monthly receivable payments.
Coordinate, monitor, review and collect overdue/outstanding accounts.
Create daily parking revenue report from TEZ, Flow Bird, Verge, Park-Link, SMS and T2P platforms.
Pull daily parking revenue report from TEZ, Flow Bird, Verge, Park-Link, SMS and T2P platforms.
Daily paperwork revenue reconciliation. Pull reports from different revenue stream platforms.
Create a daily DCR and update all daily reports.
Update the daily traffic counts report.
Update parking enforcement revenue report.
Update Tenant Validation Report.
Perform accounts payable, bank reconciliations, detailed record keeping, answering phones and filing, client communication.
Interact with Operations Managers.
Answer and direct incoming phone calls, emails, open mail, send payments to the mailbox, and assist in customer inquiries and transactions.
Support Facility Managers and Regional Financial Analyst with other administrative duties as necessary.
Exercise proper judgment, tact, and diplomacy in dealing with people.
Manage confidential information.
Meet company appearance guidelines.