Office Administrator

Roadmaster•Phoenix, AZ

64d•Onsite

About The Position

Roadmaster Drivers School is seeking a highly skilled and motivated Office Administrator for our Phoenix, AZ location. This position will assist the School Manager, manage the administrative department and provide clerical and business support for all employees and students in addition to the responsibilities listed below. The Office Administrator position provides assistance to the School Manager and Placement Manager and is responsible for the overall management of the administrative function at the school. The Office Administrator and Receptionist must have the ability and drive to provide first-class business and clerical support for all employees and students and must be able to be a brand ambassador for Roadmaster.

Requirements

Minimum High School graduate or equivalent
Minimum of 3 years verifiable office administrative experience preferably in clerical & office information systems
Strong organizational skills
Strong customer service skills
Clear and effective written and verbal communications using phone and email
Excellent attention to detail and desire to exceed expectations
Good time management skills and ability to complete work in a timely, accurate, and thorough manner
Team player who works well in a fast-paced environment
Able to maintain confidential information and privacy considerations
Must have computer skills and proficiency in Word, Excel, Outlook

Responsibilities

Preparing, maintaining and finalizing student files for all enrolled students
Responsible for collecting all required student file documents
Responsible for maintaining the accuracy of the student database
Prepare student status change forms and ensure student statuses are correct
Prepare student status reports, finance reports and attendance reports for management staff
Responsible for confidential student reports such as driving records, criminal records, and DOT results
Collect student payments for tuition, fees and other expense items
Prepare receipts and post all money received to company systems
Responsible for bank deposits, credit card batching, deposit reporting, invoices and reconciling school account
Responsible for preparing student graduation packages on a weekly basis
Prepare new employee pre and post-hire personnel files in conjunction with the Human Resources Department
Be able to professionally and effectively communicate with various vendors, corporate office and call center on an ongoing basis
Be able to answer multi-line phone system and route calls
Assisting the School Manager, employees, and students with clerical support as needed
Responsible for packaging and maintaining student files for active students through graduation.
Responsible for all new employee hiring packages and site personnel files.
Responsible for all bank deposits and credit card batching.
Responsible for adhering to all policies and procedures established for site administration as it pertains to corporate finance and accounting office.
Responsible for preparing all class start files, student status reports and all student graduation packages as they occur.
To advise the school director of all active student receivable and/or all class documents required for student files.
To be professional and rational at all times. To maintain a high ethical standard in performing assigned duties. To work as a team player with admission reps. and school staff members to maximize student enrollments and to promote company professionalism.
Responsible for complete, correct and timely submission of all evaluations, forms, and required reports associated with site administration, and as requested.
Perform duties with honesty, objectivity, truthfulness, integrity and high ethical standards.
Understand the confidential nature of information with regard to all company activities including but not limited to policies, applicant data, student data, financial data, and accreditation and licensing, and agree to maintain that confidentiality even after separation from the company.
All other duties and responsibilities as assigned.