ReBath - Office Administrator

Bathworks Inc • Troy, MI

9d • $44,000 - $52,000 • Onsite

About The Position

Re-Bath of Southeast Michigan is seeking a highly organized, dependable Office Administrator to support our residential remodeling operation. This is an office-based administrative role for someone who is strong with documentation, customer communication, scheduling support, and follow-through - and who has enough construction or remodeling knowledge to understand how jobs move from contract through installation and completion. The Office Administrator serves as an administrative resource for Operations, Production, Installation, Sales, and Customer Service. The role helps keep job files accurate, paperwork complete, information organized, and routine follow-up moving so our office and field teams have what they need. This is not a construction management position. The right candidate should, however, be comfortable with common construction terminology, job sequencing, scheduling changes, permits, work orders, change information, customer documentation, and coordination between office and field teams.

Requirements

• Strong office administration experience with excellent organization and follow-through.
• Previous experience in construction, residential remodeling, home improvement, property management, contracting, or another project-based environment is strongly preferred.
• Working knowledge of construction terminology, installation schedules, permits, work orders, customer contracts, change orders, or job documentation.
• Strong written and verbal communication skills and the ability to interact professionally with customers, installers, salespeople, managers, and office staff.
• Comfort with Microsoft Office, Outlook, and Excel, along with the ability to learn CRM, scheduling, and project management systems.
• Accurate recordkeeping, discretion with confidential information, and the ability to prioritize competing requests in a fast-moving environment.
• Must have a clean driving record and background.

Responsibilities

• Maintain organized and accurate customer and job files, including electronic records and required project documentation.
• Enter and update project information in CRM, scheduling, and business systems accurately and promptly.
• Support Production and Operations with scheduling information, installation updates, and routine administrative follow-up.
• Assist with permits, work orders, change information, customer forms, material documentation, and other remodeling-related paperwork.
• Communicate routine project and scheduling updates to customers and route operational issues to the appropriate team member.
• Answer and route calls, prepare correspondence, scan and file documents, maintain records, and assist with reports and spreadsheets.
• Follow up on missing or incomplete information and help close administrative gaps before they create project delays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed