Office Administrator

Ascent Custom MillworkPhoenix, AZ
Onsite

About The Position

The Office Administrator is a key operational anchor at Ascent Custom Millwork, responsible for accounts payable, work-order processing, front-office operations, and HR support. This role serves as the primary point of contact for employees, vendors, and customers - keeping financial records accurate, the office running smoothly, and people supported day-to-day.

Requirements

  • Strong organizational and multitasking skills with high attention to detail and accuracy
  • Professional written and verbal communication skills with a strong customer service focus
  • Ability to collaborate across teams to support business objectives
  • Experience working with accounting and ERP systems
  • Demonstrated ability to handle confidential and financial information responsibly
  • Proficiency in Microsoft Office Suite; experience with ERP or accounting software required
  • Prolonged periods of sitting and working on the computer.
  • Prolonged periods of sitting, standing, or walking, depending on work assignment.
  • Must be able to communicate effectively in person, over the phone, and via electronic communication.
  • Must possess visual acuity (with or without correction) to read written and electronic documents and perform detailed work.
  • Ability to hear and understand speech and warning signals in a construction, manufacturing, or office environment.

Nice To Haves

  • Associate's or bachelor's degree in business, accounting, or related field preferred
  • Innergy and/or Vista experience a plus
  • Previous experience in the construction or millwork industry strongly preferred

Responsibilities

  • Prepare invoices for entry into ERP's, including full three-way matching (invoice, packing slip, and purchase order)
  • Scan, save, and organize invoices and support documentation
  • Enter and reconcile invoices in the ERP and close purchase orders as required
  • File and maintain paid and unpaid invoices and other financial records
  • Manage the Accounts Payable email inbox and respond to vendor and customer inquiries
  • Record credit card transactions and employee expense reports for multiple employees
  • Review vendor statements and resolve any issues or discrepancies
  • Request W-9 and other tax documentation from new vendors as needed
  • Complete credit applications and route for required signatures
  • Conduct accounts payable research related to invoices, payments, and vendor records
  • Copy and process work orders from the Pre-Production Manager and advance them through the ERP/Project Management workflow
  • Support Project Managers with subcontract documentation and tracking
  • Answer incoming calls and greet customers and visitors professionally
  • Sort and distribute incoming mail
  • Coordinate service calls for office machines and equipment
  • Manage inventory for office and kitchen supplies
  • Serve as company Notary
  • Oversee and coordinate the cleaning crew
  • Maintain the company calendar and phone list
  • Maintain employee files and forward documents to HR Allegheny as needed
  • Support new hire onboarding: E-Verify, drug testing coordination, account setup, and key card assignment
  • Communicate benefits to new hires and notify employees of updates or changes
  • Serve as Open Enrollment Liaison with onsite support
  • Manage OSHA filing and posting requirements
  • Support ad-hoc HR needs as they arise
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