Office Administrator

Jarvis Law Office PC • Dublin, OH

7d • Onsite

About The Position

Jarvis Law Office, P.C. has been helping Ohio families with estate planning, elder law, and long-term care planning for over 20 years. They are seeking a warm and organized Office Administrator to manage daily operations, support various teams, and ensure a positive client experience. This role involves greeting clients, managing communications, maintaining office organization, and assisting with mailings and marketing efforts. This is a non-attorney position and does not involve providing legal advice.

Requirements

• High school diploma or equivalent.
• Prior experience as an Office Assistant or Office Administrator.
• At least 6 months of customer service experience.
• At least 6 months of experience with Microsoft Office.
• A warm, professional presence in person and on the phone.
• Strong organization skills and the ability to juggle priorities and follow projects through to completion.
• A proactive, team-first attitude.

Nice To Haves

• Experience in a law office.
• Experience with ActionStep.

Responsibilities

• Greet clients and visitors professionally and warmly, ensuring they feel comfortable.
• Answer, screen, and direct incoming calls, take messages, and answer basic questions about the firm.
• Follow up with prospective clients who do not have a scheduled next appointment.
• Maintain the neatness and readiness of the lobby, reception area, and conference rooms.
• Support Client Services Coordinators, Paralegals, the Mailing Coordinator, and the Marketing Team with daily, weekly, and monthly tasks.
• Draft and review correspondence and emails.
• Coordinate meetings and phone conferences, participate in meetings, and take meeting minutes.
• Scan and save client documents to client files.
• Update ActionStep with appointments, calls, messages, and correspondence entered in the correct client matter.
• Manage and update the client management system for marketing events.
• Follow up with team members on outstanding items, next steps, and client tasks.
• Review files before closing to ensure all tasks are complete.
• Assist with opening and closing the office, including security systems.
• Run business errands and assist with special projects.
• Run print jobs for upcoming mailings.
• Operate the folder, inserter, and sealing machine to prepare marketing mailings.

Benefits

• Major medical coverage
• Dental coverage
• Vision coverage
• 401(k) with employer match
• Competitive paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED