Office Administrator

Builders FirstSource•Layton, UT

23d•$20 - $24•Onsite

About The Position

The purpose of this position is to ensure the accurate and efficient processing of customer orders from initial entry through final delivery. This role supports coordination between sales, production, and shipping teams while maintaining organized documentation, timely communication, and smooth workflow operations. Additionally, the position provides administrative and office support to help maintain an efficient, well-organized, and customer-focused work environment.

Requirements

High school diploma or General Education Degree (GED) and one (1) year administrative or related experience; or an equivalent combination of education and experience.

Nice To Haves

Ability to manage multiple tasks, documents, and priorities simultaneously
Maintains structured systems for tracking orders, paperwork, and deadlines
Ensures accuracy in order processing, documentation, billing, and data entry
Identifies and corrects errors before they impact production or delivery
Effectively communicates with sales, production, and office staff
Clearly conveys order details, updates, and issues across teams
Handles high-volume workflows and competing deadlines efficiently
Prioritizes tasks to ensure on-time order processing and delivery
Identifies process gaps, delays, or discrepancies and helps resolve them
Proactively addresses issues to prevent workflow disruptions
Supports internal and external customers by ensuring timely and accurate order fulfillment
Maintains a professional and helpful approach when handling inquiries
Comfortable with data entry systems, order tracking tools, and basic accounting functions
Proficient in standard office software (e.g., Microsoft Office)
Works effectively across departments to keep operations aligned
Supports teamwork between sales, production, and shipping
Adjusts quickly to changing priorities, workloads, or business needs
Handles a mix of operational and administrative tasks
Looks for ways to improve efficiency, reduce errors, and streamline workflows
Takes ownership of tasks and follows through to completion
Consistently meets deadlines and maintains high-quality standards
Understands and follows workplace safety procedures
Supports a safe and compliant work environment

Responsibilities

Communicate regularly with the sales team to confirm job details, timelines, and priorities. Help ensure orders are processed on time and resources are properly assigned throughout production and delivery.
Print, organize, and verify order paperwork to ensure information is accurate and routed correctly. This helps reduce errors, eliminate duplicate work, and keep production moving efficiently.
Monitor the status of active orders and ensure they are properly closed once completed. Maintain accurate records so teams can easily track progress, delivery status, and job locations.
Prepare and sort order pick tickets so warehouse and production teams can efficiently pull, load, and complete orders without delays or mistakes.
Assist with shipping documentation and confirmations to ensure orders are sent out on time. Help manage backorders, track deliveries, and support accurate billing and performance reporting.
Assign appropriate accounting codes to invoices and expenses to support accurate financial reporting and cost tracking.
Perform routine office tasks such as scanning documents, managing office supplies, and tracking receipts.